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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin F

October 27, 2025

5  out of  5
rating by Kevin F
"Very well managed and great service by the employees!"
We responded:
"Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had a great experience with our team at the State Farm office. Our employees work hard to provide exceptional service, and your feedback truly motivates us to keep up the good work. If you ever need assistance in the future, please don’t hesitate to reach out. We appreciate your support!"
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Jordyn Cram

October 27, 2025

5  out of  5
rating by Jordyn Cram
"Great staff, great prices! Friendly & kind. Would recommend speaking to Emma!"
We responded:
"Thank you so much for your wonderful review! We're thrilled to hear you had a great experience with our staff and found our prices to be fair. We'll be sure to pass your kind words along to Emma—she'll be delighted to hear your recommendation."
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Chloe Olson

October 23, 2025

5  out of  5
rating by Chloe Olson
"Emma was great to work with! She was very responsive and helpful when choosing my home insurance."
We responded:
"Thank you so much for your kind words and 5-star review! We're thrilled to hear that Emma was responsive and helpful in guiding you through choosing your home insurance. We truly appreciate your feedback and look forward to assisting you again in the future!"
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Marv Gilbert

October 16, 2025

5  out of  5
rating by Marv Gilbert
"Working with PJ at State Farm was a breeze. Super nice guy and really helpful. Happy with the coverages and the customer support. Definitely will recommend to others."
We responded:
"Thank you so much for your kind words and 5-star review! We're thrilled to hear that working with PJ was a breeze and that you’re happy with your coverage and the support you received. Your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out!"
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Brandon Holtz

October 13, 2025

5  out of  5
rating by Brandon Holtz
"Working with PJ and his team has been an absolute joy. If you're looking for a State Farm Insurance agency, I highly recommend PJ!"
We responded:
"Thank you so much for your kind words, Brandon! We're thrilled to hear that you had such a positive experience working with PJ and the team. It’s our goal to provide top-notch service for all your insurance needs, and your recommendation means a lot to us. If you ever need anything in the future, don’t hesitate to reach out!"
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Sam Dreher

September 25, 2025

5  out of  5
rating by Sam Dreher
"Emma F & the rest of the team at State Farm were super helpful! I was able to get really reasonable renters insurance the same day I inquired. The communication was super smooth & I appreciate all they’ve done!"
We responded:
"Thank you so much for your kind words and 5-star review! We're thrilled to hear that Emma F and the team were able to provide you with reasonable renters insurance quickly and that the communication was smooth throughout the process. We truly appreciate your trust and look forward to assisting you with any future insurance needs!"
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Callista Taylor

September 13, 2025

5  out of  5
rating by Callista Taylor
"PJ is amazing!"
We responded:
"Thank you Callista for the 5-star review!"
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Mike Donnelly

August 15, 2025

5  out of  5
rating by Mike Donnelly
"Great service. Responsive!"
We responded:
"Mike thank you so much for your kind words! We are here for you when you need us. We truly appreciate you taking the time to share your feedback. "
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Nick Sanchez

July 23, 2025

1  out of  5
rating by Nick Sanchez
"Absolutely horrible experience, and I feel completely misled and taken advantage of. I was contacted by this company after they saw I had previously been shopping for insurance about a year ago. The agent asked if I’d be interested in revisiting my policy to see if they could save me some money. I agreed to let them run some numbers, and after a short discussion, I was told they could match my existing full coverage policy and save me money in the process. That sounded like a win, so I agreed to switch, and I canceled my existing policy based on the promise that I was getting the same coverage at a lower price. That’s when everything went sideways. A few hours later, I received emails prompting me to finish setting up the new policy, and as I looked through the documents, I noticed something alarming nowhere in the coverage breakdown did it mention anything about comprehensive or collision coverage. It was liability-only, not even close to the full coverage policy I had asked for and was promised. I immediately called back that same evening with my concerns. I thought it was just a clerical error that they could quickly fix. Nope. The policy had already been started and charged to my account, and the so called “solution” was to add full coverage manually for nearly $200 more per vehicle per month. That’s absolutely ridiculous considering I have no claims, and no accidents. So not only was I baited into canceling a policy that I had built up with years of loyalty discounts, but when I tried to correct their mistake, they essentially penalized me for their error. The end result? I had to go crawling back to my previous provider to reinstate my coverage, and because I canceled that policy even if only briefly I lost all the discounts I had built up over time. Now I’m paying $180 more per month than I was before this disaster began. This company made a critical error in either misrepresenting what they were offering or failing to catch a huge mistake that cost me significantly. Either way, it shows a serious lack of professionalism and accountability. I would strongly advise anyone to double and triple check everything if you deal with them, because a simple phone call that’s supposed to save you money could end up costing you hundreds of dollars a month and leave you without the coverage you need."
We responded:
"Thank you for taking the time to share your feedback. We sincerely regret that your experience did not meet your expectations, and we want to clarify a few points to address your concerns. At our Agency, we take great care to review coverage options thoroughly with every customer. During the quoting process, we go line by line over each coverage type to ensure full understanding. We also send out detailed quotes for review before any policy is finalized and provide proof of insurance documents afterward so customers can verify their coverage before canceling any existing policies. In your case, it appears there was a misunderstanding regarding the coverage included in the initial quote. We do not reduce coverages to lower prices, and it is never our intention to mislead. Upon being notified of the issue, we promptly corrected the policy and informed you of the additional cost to include comprehensive and collision coverage. We also offered a full refund option to ensure you were not left in an unfavorable position. We understand how frustrating this situation has been for you, especially given the loss of loyalty discounts with your previous provider. We genuinely apologize for the inconvenience and the impact it has had on your insurance costs. I would recommend double checking this as most companies can reinstate policies and get your discount back within 30 days. Please know that maintaining transparency and professionalism is a priority for us, and we are continuously working to improve our processes to prevent such issues in the future. If you would like to discuss this matter further or need any additional assistance, please don’t hesitate to reach out. "
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Amber Rae Bernhardt

July 11, 2025

5  out of  5
rating by Amber Rae Bernhardt
"PJ & State Farm have taken great care of our family for years. They’re easy to work with their rates are consistent and competitive and we feel protected."
We responded:
"Thank you so much for taking the time to leave us this wonderful 5-star review! We're thrilled to hear that we have been providing exceptional care for your family over the years. It's fantastic to know that our team has been easy to work with, consistently offering competitive rates, and ensuring that you feel protected. We strive to provide peace of mind and excellent service to all of our valued customers, and your feedback reinforces our commitment to delivering on that promise. We truly appreciate your trust and loyalty in choosing us as your insurance provider. If there's ever anything else we can assist you with, please don't hesitate to reach out. We're here to help and look forward to serving you and your family for many more years to come!"
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john koniar

June 12, 2025

5  out of  5
rating by john koniar
"Good service."
We responded:
"Thank you so much, John, for your wonderful review! We truly appreciate your kind words and are thrilled to hear that you had a positive experience with our service. It's always our goal to provide excellent customer service and we're glad that we met your expectations. If you ever need any assistance in the future, please don't hesitate to reach out. Thank you again for choosing State Farm and for taking the time to share your feedback!"
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Lisa Meiners

June 12, 2025

5  out of  5
rating by Lisa Meiners
"A few years ago, when my insurance agent retired, I was transferred to PJ Hangartner & team. The few times I've called for assistance, they have always been super friendly & helpful which is much better than my other agent. So glad he is my agent!"
We responded:
"Thank you so much for your wonderful review, Lisa! We’re thrilled to hear that you’ve had such positive experiences with PJ Hangartner and our team here at State Farm. Providing friendly and helpful service is our top priority, and it’s great to know we’ve made a difference for you. If you ever have any questions about your insurance policies or need assistance with anything else, please don’t hesitate to reach out. We’re here to help, and we look forward to continuing to serve you in the future!"
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Donghwan Kim

June 12, 2025

5  out of  5
rating by Donghwan Kim
"As a foreigner in US, I am not familiar with the system, so I always have many questions. Everytime, he tries to give the best option and answers my questions kindly. I always appreciate it. He is really awesome."
We responded:
"Thank you for your kind words, Donghwan! We’re delighted to hear that you’ve had such a positive experience with our team at State Farm. We understand that navigating the insurance system can be challenging, especially for newcomers, and we’re committed to providing clear answers and the best options for all your insurance needs. If you have any more questions or need assistance with anything, whether it's auto, home, or life insurance, please feel free to reach out. We truly appreciate your trust in us, and we’re here to help you every step of the way!"
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Nancy Mostek

June 12, 2025

5  out of  5
rating by Nancy Mostek
"We have been with them for almost 35 years! Thank you for standing with us."
We responded:
"Thank you, Nancy, for the 5-Star review!"
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Bob Maile

June 12, 2025

5  out of  5
rating by Bob Maile
"They are very responsive to any immediate inquiries along with competitive rates."
We responded:
"Thank you so much for your excellent review, Bob! We greatly appreciate your feedback and are delighted to hear that we were able to respond promptly to your inquiries. Providing timely and efficient customer service is one of our top priorities, and we're glad that we met your expectations in this regard. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for choosing State Farm and for taking the time to share your positive experience!"
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Kory Deitz

June 12, 2025

5  out of  5
rating by Kory Deitz
"They always take care of all my needs."
We responded:
"Thank you, Kory, for your outstanding 5-star review of our State Farm agency! We sincerely appreciate your feedback and are thrilled to hear that you had a positive experience with us. Our team is committed to maximizing your satisfaction and ensuring your peace of mind. We take great pride in providing exceptional service and personalized attention to meet your insurance needs. If you have any further questions or require additional assistance, please don't hesitate to reach out. We value your trust in our agency and look forward to serving you with excellence for all your insurance requirements."
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Lenore Carlson

June 12, 2025

5  out of  5
rating by Lenore Carlson
"I have done business with State Farm Insurance for 50 plus years. Car/Home owner insurance is very important to me. I’ve had the roof replaced twice & also the siding & gutters. The Insurance Estimator was very easy to work with, everything was explained in detail. I understood what was covered & received a detailed print to review. When the job was completed I received checks & paid the Company that had contracted with. The Insurance Agent is always readily available with any & all questions. He always gets back to me in a timely manner. Customer Service is exceptional. State Farm has an exceptional on line tool that helps me track my driving & rates me to give me better discounts. (Drive Safe & Save) I highly recommend State Farm as your go to Insurance Company. Thank you PJ!! Located in Roseville!"
We responded:
"Thank you so much for taking the time to leave us such a wonderful 5-star review! We are thrilled to hear that you have been a loyal customer of State Farm Insurance for over 50 years and that car and homeowner insurance are of utmost importance to you. We are delighted to know that you had a positive experience with our Insurance Estimator. It is our goal to make the process as easy and transparent as possible, so we're glad everything was explained to you in detail and that you received a comprehensive printout to review. We understand the importance of knowing what is covered and ensuring that you are well-informed. We also appreciate your kind words about our Insurance Agent's availability and responsiveness. We strive to provide excellent customer service, and it's gratifying to hear that we have met your expectations in this regard. Our team is always here to answer any questions you may have and to assist you in a timely manner. Furthermore, we're thrilled that you find value in our online tool, Drive Safe & Save. It's designed to help our customers track their driving habits and reward them with better discounts. We're pleased to know that you highly recommend State Farm as your go-to insurance company. Thank you once again for your kind words and for choosing PJ Hangartner Agency and State Farm Insurance. We are grateful for your trust and look forward to serving you for many more years to come."
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Missy Mehaffey

June 12, 2025

5  out of  5
rating by Missy Mehaffey
"PJ's agency came at a time of urgency and the response time was great. They continue to look over our policies and find areas to save us money. My small business and family will be using PJ & State Farm for sometime due to our great experiences!"
We responded:
"Thank you for your fantastic review! We’re so glad to hear that PJ and our team at State Farm were able to assist you during a time of urgency and that our response time met your needs. We pride ourselves on proactively reviewing policies to find savings for our clients, and it's wonderful to know that both your small business and family feel confident in our services. If you ever have any questions or need further assistance, please don't hesitate to reach out. We look forward to continuing to serve you!"
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Teddy Moreno Santos

June 12, 2025

5  out of  5
rating by Teddy Moreno Santos
"⭐️⭐️ 7 stars in total with these 2. Work with Josh and PJ and they have been diligent and attentive with my concerns when I was changing to state farm with them. The rates have been really great. I would recommend this agency 100%"
We responded:
"Thank you for your wonderful review! We are delighted to hear that Josh and PJ provided you with excellent service during your transition to State Farm. It's great to know that they were diligent and attentive to your concerns. We are also glad that you found the rates to be really great. Your recommendation means a lot to us, and we appreciate your trust in our agency. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you again for your support!"
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James Mostek

June 12, 2025

5  out of  5
rating by James Mostek
"Always there when we need recovery. Thanks!!!"
We responded:
"Thank you for your kind words, James! We’re glad to hear that we're always there for you when you need us. Providing reliable support during recovery is what we strive for at State Farm. If you ever need assistance or have questions about your insurance policies, please don’t hesitate to reach out. We appreciate your trust in us!"
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Ruth Kirkevold

June 12, 2025

5  out of  5
rating by Ruth Kirkevold
"Wonderful coverage and service on my little slice of paradise. If you want full service Insurance call PJ Hangartner State Farm Agency. You won’t be disappointed."
We responded:
"Thank you so much, Ruth, for your outstanding 5-star review! As the owner of PJ Hangartner State Farm Agency, I am thrilled to hear that you are satisfied with our coverage and service for your little slice of paradise. We strive to provide full-service insurance that meets all of our customers' needs, and it's wonderful to know that we have exceeded your expectations. Your recommendation means the world to us, and we are committed to continuing to provide you with the excellent service you deserve. If you ever need anything or have any questions, please don't hesitate to reach out. We are here to help and ensure your continued satisfaction."
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Susan Wagner

June 11, 2025

5  out of  5
rating by Susan Wagner
"Very nice people and answered all my questions.Less expensive than what I had. 👍"
We responded:
"Thank you, Susan, for taking the time to share your experience! We're delighted to hear that you found our team at PJ Hangartner’s State Farm Agency to be friendly and helpful. Providing clear answers to your questions and offering competitive pricing on your insurance needs are our top priorities. We’re glad we could help you find a more affordable solution! If you have any more questions about your auto, home, or life insurance policies, please don’t hesitate to reach out. We’re here to assist you every step of the way!"
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David Morton

June 11, 2025

5  out of  5
rating by David Morton
"Made the process of transitioning over easy and very approachable."
We responded:
"Thank you for the outstanding review! We make the process very easy to switch insurance. I am glad we provided better coverage for a better price. "
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Taslima Yoya

June 10, 2025

5  out of  5
rating by Taslima Yoya
"I recently switched over to PJ Hangartner’s State Farm Agency and the coverage is exactly what I need. What really sets them apart is their outstanding customer service and fair prices. Every time I’ve had a question or needed assistance, the team has been incredibly helpful, professional, and kind. I truly feel like a valued customer here."
We responded:
"Thank you, Taslima, for your wonderful review! We’re thrilled to hear that you’re satisfied with your decision to switch to PJ Hangartner’s State Farm Agency. Providing tailored insurance coverage that meets our clients' needs is our top priority. We pride ourselves on delivering outstanding customer service, and it’s fantastic to know that our team has been helpful, professional, and kind during your interactions. Your trust and satisfaction mean the world to us! If you have any further questions or need assistance with your auto, home, or life insurance policies, please don’t hesitate to reach out. We look forward to continuing to serve you and ensuring you feel valued every step of the way!"
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Emily Worthen

June 10, 2025

5  out of  5
rating by Emily Worthen
"PJ was incredibly responsive and helpful in switching my auto and home insurance over to State Farm. He was very knowledgeable about the industry and in our brief phone call I learned a lot about insurance that my prior agents hadn't told me about. And we got better rates and better coverage, a win-win! Definitely recommend!"
We responded:
"Thank you so much for your wonderful review, Emily! We're thrilled to hear that PJ was able to provide you with such a positive experience while switching your auto and home insurance to State Farm. It's great to know that you found our services informative and beneficial. We strive to offer the best coverage at competitive rates, and we're glad you felt that was reflected in your experience. Your recommendation means a lot to us! If you have any more questions or need assistance in the future, don’t hesitate to reach out. Welcome to the State Farm family!"